We currently sell products in-store at the following locations:

• Fins Up Reef Co. in Littleton, CO

• Aquatic Art Inc. in Highlands Ranch, CO

• Inside Reef in Colorado Springs, CO

You can reach us anytime via our contact page, email, or phone. We aim to respond quickly—usually within one business day.

Online purchase refund requests must be made within 5 days after receipt of you non-perishable goods. Refund requests must be made within 2 hours of delivery for live animal orders with proof of Dead On Arrival (DOA).

We accept refund requests for goods sold on our site for any of the following reasons:

• Good is broken

• Good does not match description

• Good is the wrong size

• Good is Dead On Arrival

Refunds do not apply to the following goods:

• Phytoplankton; and

• Copepods.

Returns can be made by mail. To return a good by mail, follow the following procedure:

Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage.